Can I exchange a product?
Is a product not to your liking? Want to exchange it? There are a few steps you need to take. We've outlined them below.
1. Return the item. See also Can I return a product?
2. Place a new order for the item you want.
We'll always refund your money for the returned product promptly. If you don't mind paying twice in advance, we recommend paying for the new product using Billink. This way, you won't have to pay immediately, but you'll receive your desired product the next day.