Can I return items for free?

Yes, you can return your order for free if you meet the following conditions:

  • You can only return 1 package per order for free up to a maximum weight of 23KG.
  • For larger or heavier packages, you will be responsible for the return shipping costs. For current costs, please visit the PostNL website.
  • You follow the steps of How can I return a product?
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