Delivery is late or not delivered at all?

Sorry, sorry, a thousand times sorry. Satisfaction is very important to us. But sometimes even we completely miss the mark. And then you suffer the consequences. That shouldn't happen.

We do our utmost to meet our delivery times, but it's possible that your order might be delayed for any reason. Unless you're in dire straits, we always recommend waiting a day. Nine out of ten deliveries are generally delivered the next day. Unfortunately, we depend on the service provided by the parcel delivery companies.

Panic? Contact us and we'll work with you to find a solution. Don't forget to have your order number handy.