Information Animal Pest Shop

What about the warranty on my order?

If you've placed an order with us, you may unfortunately need to use our warranty. Here you can find out in which cases and what steps you need to take...

What about the warranty on my order?

If you've placed an order with us, you may unfortunately need to use our warranty. Here you can find out in which cases and what steps you need to take...

My product was broken after receipt.

We're sorry to hear your item broke after receiving it. We'll do our best to fix this for you. If your product is broken, please send us an email and...

My product was broken after receipt.

We're sorry to hear your item broke after receiving it. We'll do our best to fix this for you. If your product is broken, please send us an email and...

My product is not working as expected.

We're sorry to hear the product isn't working as expected. There could be several reasons for this, and we're happy to look into it for you! How do we solve...

My product is not working as expected.

We're sorry to hear the product isn't working as expected. There could be several reasons for this, and we're happy to look into it for you! How do we solve...

Can I exchange a product?

Is a product not to your liking? Want to exchange it? There are a few steps you need to take. We've outlined them below. 1. Return the item. See also Can...

Can I exchange a product?

Is a product not to your liking? Want to exchange it? There are a few steps you need to take. We've outlined them below. 1. Return the item. See also Can...

I received a broken product.

Sorry, sorry, a thousand times sorry. Satisfaction is very important to us. But sometimes even we completely miss the mark. And then you suffer the consequences. That shouldn't happen. If...

I received a broken product.

Sorry, sorry, a thousand times sorry. Satisfaction is very important to us. But sometimes even we completely miss the mark. And then you suffer the consequences. That shouldn't happen. If...