Information Animal Pest Shop
Do you make partial deliveries?
If you placed an order containing one or more items that are not immediately available, we will ship your order as soon as everything is in stock and available. This...
Do you make partial deliveries?
If you placed an order containing one or more items that are not immediately available, we will ship your order as soon as everything is in stock and available. This...
Why is there a minimum order amount?
Our packaging and shipping costs are higher (€6.95 in the Netherlands, €9.75 in Belgium). Prices on many products have been reduced to ensure fairer and more transparent pricing. However, besides...
Why is there a minimum order amount?
Our packaging and shipping costs are higher (€6.95 in the Netherlands, €9.75 in Belgium). Prices on many products have been reduced to ensure fairer and more transparent pricing. However, besides...
Don't you ship for free/without shipping costs?
You pay shipping costs. We use this amount to package and ship your order. Shipping costs in the Netherlands € 6.95 Shipping costs in Belgium € 9.75 Some products, such...
Don't you ship for free/without shipping costs?
You pay shipping costs. We use this amount to package and ship your order. Shipping costs in the Netherlands € 6.95 Shipping costs in Belgium € 9.75 Some products, such...
Can I also collect an order from you?
We understand you'd like to receive your order quickly. Unfortunately, you can't pick up orders from us. We're an online store, not a physical store. Our office and warehouse are...
Can I also collect an order from you?
We understand you'd like to receive your order quickly. Unfortunately, you can't pick up orders from us. We're an online store, not a physical store. Our office and warehouse are...
What are the parcel collection points?
If you're not always home, you can choose to have your package delivered to a collection point instead of your own address. By collection point, we mean PostNL's PakjeGemak locations...
What are the parcel collection points?
If you're not always home, you can choose to have your package delivered to a collection point instead of your own address. By collection point, we mean PostNL's PakjeGemak locations...
My order is incomplete.
Don't panic! We'll briefly explain what might be wrong here. 1. Multiple packages . Orders are sometimes shipped in multiple packages. You will receive an individual Track & Trace number...
My order is incomplete.
Don't panic! We'll briefly explain what might be wrong here. 1. Multiple packages . Orders are sometimes shipped in multiple packages. You will receive an individual Track & Trace number...